Privacy Policy for TCR Brand and SMS Campaign

Registration

At Health Care Expert Solutions we respect your privacy and are committed to protecting the personal information you provide when registering for our SMS marketing campaign.
This Privacy Policy explains how we collect, use, and protect your personal information as part of our SMS campaign registered under The Campaign Registry (TCR), and outlines your rights regarding your information.

When you opt-in to our SMS marketing campaign, we collect the following information:

• Mobile Phone Number: The phone number you provide when you opt in to receive messages from us.
• Consent Records: We store the date, time, and method of your opt-in to comply with
• ‍The Campaign Registry (TCR) and applicable regulations.

We use the information we collect for the following purposes:

• SMS Marketing and Promotions: : To send promotional messages, exclusive offers, and updates related to our products and services.
• Compliance with TCR Requirements: To maintain accurate consent records as required by TCR, which ensures compliance with industry regulations and guidelines.
• Customer Support: To respond to any queries or requests related to the Campaign or our products and services.
• Message Analytics: To track engagement metrics, such as message responses and opt-outs, to improve the overall effectiveness of the Campaign.

We take your privacy seriously and do not sell, rent, or share your personal information without your consent, except as follows:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in delivering SMS marketing messages, maintaining campaign records, and ensuring compliance with TCR requirements. These providers are required to use your information solely for these purposes.
• Legal Requirements: We may disclose your information if required by law, or in response to legal requests or to protect the rights, property, and safety of Health Care Expert Solutions, our customers, or others.

We implement industry-standard security measures to protect your personal information. While we strive to protect your data, please be aware that no method of transmission over the internet is 100% secure. We are committed to using commercially reasonable efforts to safeguard your information.

• Opt-Out: You have the right to opt out of receiving marketing messages at any time. To opt-out, simply reply with the word “STOP” to any of our SMS messages. After opting out, you will no longer receive marketing messages from us. Message and data rates may apply to the opt-out process.
• Data Retention: We retain your mobile number and consent records as required by The Campaign Registry (TCR) and other relevant legal obligations. If you opt-out, we will retain minimal information for compliance purposes but will not send further marketing messages.

You have the following rights with respect to your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You may request that we update or correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.

To exercise these rights, please contact us using the contact information provided below.

We reserve the right to update or modify this Privacy Policy at any time. If there are material changes to the way we collect, use, or share your information, we will notify you by updating the “Effective Date” at the top of this page. Continued participation in the Campaign after such changes will be deemed acceptance of the updated Privacy Policy.

By participating in our SMS Campaign, you acknowledge that Health Care Expert Solutions has registered our SMS marketing campaign under TCR guidelines, and that we comply with TCR requirements for transparency and consent.

If you have any questions about these Terms and Conditions or the Program, please contact us.

Phone Number: +1 718-775-3380
Email: info@hces.com
Location: 57-18 JUNCTION BLVD, ELMHURST, NY, 11373 UNITED STATES