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So what exactly is a Virtual Support Team? 

Virtual Billing Navigators

A full array of revenue cycle management experts are at your disposal.  We will tailor our billing expertise to represent only those services that your practice needs

Virtual Scribe Navigators

These remote-based elite medical scribes will record each patient exam encounter in real time with great accuracy, thus significantly reducing the physician’s data entry tasks.

Every medical practice is different.  Therefore, HCES will customize its portfolio of services to meet the demands of any practice.

Let's take a closer look at the unique combination of modular, virtually-based programs HCES offers.


Why use Virtual Scribe Navigators?

If you are currently NOT using any type of scribe - and you are the average U.S. physician – you now spend 49.2% of your time on EHR documentation (Annuals of Internal Medicine).

If you are using a live scribe – you are on the right track – but incurring unnecessary expenses in a situation that can be intrusive to your patient.

However, if you use a Virtual Navigator – you will experience accurate and timely charts that are customized for your specific EHR and your specialty.

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Not Convinced Yet?  Here are some additional benefits you may want to consider:

  • Considerably less provider driven data entry required

  • Your patient’s privacy is respected by not having an extra live person in the exam room

  • Increase your exam face time with your patient by reducing annoying data entry tasks

  • Eliminate hours of after work documentation

  • Increase your quality of life by having more of it

  • Expand your ability to see more patients during the same amount of regular clinic hours

  • Of course – HIPAA compliance


Who are we?

Naiyer Imam

Dr. Imam is the Founder and Chairman of Health Care Expert Solutions and is responsible for the company's direction, including the formation of strategic relationships and acquisitions.  He holds a BS in Mathematics and Computer Science from Brown University, as well as an MD from Brown and an MS in Biostatistics from Harvard University.  He has completed a neuroradiology fellowship at Johns Hopkins Medical Institution where he further served as an Assistant Professor of Radiology.  A pioneer in the field of telemedicine, Naiyer served as Chairman and Founder of American Teleradiology, which helped reshape the field of radiology.  It was later merged with NightHawk Radiology and went public in 2006 (NSDQ: NHWK). 

Dr. Imam additionally serves as Chairman and President of First Medicine Inc., an international telemedicine corporation dedicated to providing virtual physician services and chronic disease management. Further, he has developed imaging centers in New York, Nebraska, Mississippi. Dubai as well as an ambulatory surgical center in Roanoke, VA. His evolutionary, patent-pending efficiency software for medicine and radiology, including the Virtual Reading Machine, is currently in national use. Having been well published in the medical and radiological literature, Dr. Imam is recognized as a leading physician, computer scientist and medical entrepreneur whose knowledge and experience will be essential to the success of Health Care Expert Solutions.