Imagine a team of Virtual Healthcare Navigators who can assist you with key functions in your practice – at a significantly reduced cost, a service that will save you both unnecessary expenses and essential time.
What functions are we talking about?
A full array of revenue cycle management experts are at your disposal. We will tailor our billing expertise to represent only those services that your practice needs
These remote-based elite medical scribes will record each patient exam encounter in real time with great accuracy, thus significantly reducing the physician’s data entry tasks.
Every medical practice is different. Therefore, HCES will customize its portfolio of services to meet the demands of any practice.
Let's take a closer look at the unique combination of modular, virtually-based programs HCES offers.
Why use Virtual Scribe Navigators?
If you are currently NOT using any type of scribe - and you are the average U.S. physician – you now spend 49.2% of your time on EHR documentation (Annals of Internal Medicine).
If you are using a live scribe – you are on the right track – but incurring unnecessary expenses in a situation that can be intrusive to your patient.
However, if you use a Virtual Navigator – you will experience accurate and timely charts that are customized for your specific EHR and your specialty.
Not Convinced Yet? Here are some additional benefits you may want to consider:
Considerably less provider driven data entry required
Your patient’s privacy is respected by not having an extra live person in the exam room
Increase your exam face time with your patient by reducing annoying data entry tasks
Eliminate hours of after work documentation
Increase your quality of life by having more of it
Expand your ability to see more patients during the same amount of regular clinic hours
Of course – HIPAA compliance
Why Use Virtual Billing Navigators?
They say a picture is worth a thousand words. So, let’s take a look….
HCES Presents Tailored Billing Options for Your Practice
In accordance with the above referenced chart, there are numerous “functions” to consider in the revenue cycle management process. You may want to look at offloading a portion of those functions when it makes sense to you. For example, our certified coders might provide you with a strength where you could have a deficit now. Or, our pre-authorization specialists could have the skill set that could improve your efficiencies. In any event, we can analyze your situation and make recommendations. Of course, the decision remains in your hands.
Still not convinced? Here are some further benefits for your consideration:
Reduced A/R days
Lower bad debt write offs
Reduced operational costs
Faster Turn Around Time
Trend Analysis for Continuous Improvement
All HCES Virtual Navigators must take and pass a rigorous medical terminology and anatomy training course. Many of our scribes have already successfully gone through this training and come to us with several years of practical experience either in a physician’s clinic or hospital setting.
In either case, another level of education is implemented when HCES insures that every Navigator is thoroughly familiar with the specialty for which they will work. Additionally, they will become conversant with the EHR that their physicians will use.
During this entire process, HCES provides one on one supervision and guidance by experienced experts along with a comprehensive internship period so that each Navigator is ready to serve our clients on day one.
Once the Virtual Navigator is assigned to a client, they stick with that client. In this way, the provider & Navigator can become familiar with each other’s pattern of working and talking. In this business, familiarity tends to breed greater efficiencies and error free charting.
Who are we?
Dr. Imam is the Founder and Chairman of Health Care Expert Solutions and is responsible for the company's direction, including the formation of strategic relationships and acquisitions. He holds a BS in Mathematics and Computer Science from Brown University, as well as an MD from Brown and an MS in Biostatistics from Harvard University. He has completed a neuroradiology fellowship at Johns Hopkins Medical Institution where he further served as an Assistant Professor of Radiology. A pioneer in the field of telemedicine, Naiyer served as Chairman and Founder of American Teleradiology, which helped reshape the field of radiology. It was later merged with NightHawk Radiology and went public in 2006 (NSDQ: NHWK).
Dr. Imam additionally serves as Chairman and President of First Medicine Inc., an international telemedicine corporation dedicated to providing virtual physician services and chronic disease management. Further, he has developed imaging centers in New York, Nebraska, Mississippi. Dubai as well as an ambulatory surgical center in Roanoke, VA. His evolutionary, patent-pending efficiency software for medicine and radiology, including the Virtual Reading Machine, is currently in national use. Having been well published in the medical and radiological literature, Dr. Imam is recognized as a leading physician, computer scientist and medical entrepreneur whose knowledge and experience will be essential to the success of Health Care Expert Solutions.
Aamir Imam is the Co-Founder of Health Care Expert Solutions. He has been involved with executing HCES services with physicians. He is earning his MBA at the University of Virginia Darden School of Business. He holds a BS in Applied Mathematics - Biology from Brown University.
Mr. Conheim has enjoyed an extensive career in healthcare marketing, sales and operations - spanning a period of over 30 years. He has experienced successful tenures with organizations ranging from early stage start-ups to Fortune 500 companies. After completing a productive early career in healthcare sales of products and services, Ron then shifted into healthcare marketing – becoming an early leader in that newly emerging area at the time. His achievements during this period include several prominent national marketing campaigns that earned him national recognition and business success for the companies he represented.
He then evolved into the operational side of healthcare as Senior VP and Chief Operating Officer of the International Oncology Network which became the largest oncology GPO and service provider in the country for medical oncology. It was subsequently acquired by AmeriSource Bergen. He later developed the first urology franchise for Cardinal Health, which also became the nation’s largest GPO for the urology specialty. Ron’s background has realized achievements in oncology, urology, healthcare systems, ambulatory surgical centers, advanced molecular laboratories, physician associations and more. He thus brings a wealth of valuable experience and understanding to HCES.